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Levels

We offer three distinct support levels to cater to the diverse needs of our user base.

Community support​

For users who opt for our free services, we do not provide any dedicated support. However, you can still find valuable resources, such as:

  • Documentation
  • FAQ section
  • Community forums
  • Video tutorials

Standard support​

Our commercial users receive access to our expert technical support team. This level of support includes:

  • Email and ticket-based support
  • Response time within 24 business hours
  • Guidance on best practices and troubleshooting

Enterprise support​

For enterprise users who require a higher level of support, we offer an extended support package. This includes all the benefits of technical support, plus:

  • Priority response time
  • Customized onboarding and training

To learn more about our support levels or to upgrade your support package, please.